Jobs
IT JOBS AVAILABLE NOW
More than two million new technology-related IT jobs are expected to be created by 2018, according to the BLS. Jobs that are expected to grow faster than average include computer-network administrators, data-communications analysts and Web developers. Recruiters anticipate that data-loss prevention, information technology, online security and risk management will also show strong growth.
Working with business and industry, government and education, the WhyITNow.org Executive Committee has assembled some of the best job resources available today. An example, of the top IT jobs include:
The following list for example is a “representative sample” of some of the most sought after titles in demand today according to the U.S. Department of Labor. For a complete list of IT Job Titles download a comprehensive PDF courtesy of the U.S. Department of Labor (DOL).
For a complete list of “web centric” titles and resources for the Web professional visit the School of Web website.
In-Demand IT Occupations Titles – A Representative Sample
* Computer Software Engineers, Applications
* Computer Systems Analysts
* Computer Support Specialists
* Network Systems and Data Communications Analysts
* Network and Computer Systems Administrators
* Computer Software Engineers, Systems Software
* Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
* Industrial Engineers
* Computer and Information Systems Managers
Entry Level IT Jobs
Here’s a “representative sample” of entry-level IT jobs from the Robert Half Technology Glossary of Job Descriptions.
Help Desk (Tiers 1)
All help desk personnel need excellent problem-solving, communication and interpersonal skills, along with patience, a positive, customer-friendly attitude and the ability to work in a team environment. In addition, they should have a strong technical understanding of the various hard¬ware, software and networking systems being supported. Employer requirements depend on the help desk position level. Tier 1, an entry-level position, normally requires less than two years of work experience and may require an associate’s degree or completion of coursework at a technical school. Tier 2 positions typically require two to four years of work experience and may require a bachelor’s degree or a two-year degree and additional, equivalent work experience in a help desk setting. Tier 3 positions often require four or more years of help desk experience, a bachelor’s degree in computer science or a related field and/or professional certification, such as HDI’s Customer Service Representative or Support Center Analyst (SCA) or the Microsoft Certified Systems Engineer (MCSE) designation.
Typical duties include:
Tier 1
• Taking initial telephone or e-mail inquiries and troubleshooting and managing relatively simple hardware, software or network problems that can be resolved in five minutes or less
• Recognizing and escalating more difficult problems to Tier 2 support
• Logging call activity
PC Technician
PC technicians need excellent problem-solving and customer-service skills, as well as thorough knowledge of PC hardware, software and network connections. Employers look for relevant training, which may include an associate’s degree or completion of coursework through a tech¬nical school, as well as hands-on experience working with PC hardware and software. One to five years of previous experience may be required depending on the complexity of the position. Professional certification, such as the CompTIA IT Technician or Microsoft Certified Professional (MCP) designation, also provide important skills validation and may be a requisite.
Typical duties include:
• Installing, configuring and maintaining desktop and laptop PCs and peripherals such as printers
• Installing and configuring application and operating system software and upgrades
• Troubleshooting and repairing hardware and network connectivity issues
• Removing old equipment and performing data migration to new machines
Web Developer
Web developers should have in-depth knowledge of Internet protocols and applications in addition to a solid understanding of business strategy. They need strong communication skills and the ability to work both individually and as part of a team. Employers typically seek individuals with a bachelor’s degree in computer science or a related field, plus at least several years of web-related experience. Work experience can sometimes be substituted for the educational requirement. Sample code and web links to sample work are often requested. Candidates should be well-versed in web technologies and tools such as AJAX, ASP, ColdFusion, JavaScript, SOAP, HTML/DHTML, LAMP and others.
Typical duties include:
• Gathering business requirements and developing specifications for web-based applications
• Providing technical assistance to web administrators
• Integrating websites with back-end systems such as databases
• Writing test plans and test results



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